Tax Free shopping in the United Arab Emirates

How to shop Tax Free in the UAE

Check the status of your Tax Free shopping refund by clicking below

How to track your Tax Refund

How much will you get back?

 

You will receive 85% of the total VAT amount paid, minus a fee of 4.80 dirhams per Tax Free tag

How to validate your goods

1. Go to Planet's Validation Point prior to checking in your luggage and approaching the Immigration counters

2. Present the original receipt with Tax Free tag affixed to it, and the purchased goods to the Validation staff

3. Once validated, please choose a refund method (Cash or Card)

4. Planet processes your refund

Click below for help on completing your tax refund process successfully and in time

Local Rules

How easy is it?

Fully digital process issues your Tax Free tag in under 2 minutes

Minimum spend of AED 250

All fees are included and calculated at the point of sale and validation points

A choice of refund methods

Card refund

Go to validation point or self-service kiosk

Get validated

Get card refunded

Cash refund

Go to validation point

Get validated

Go to refund point

Get cash refund (subject to a maximum of AED 7,000)

Our partner brands

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If you have any queries then please do not hesitate to get in touch

Contact us

The Federal Tax Authority launched a 100% digital service for Tax Free shopping in November 2018 following the introduction of 5% VAT in January 2018.

 

We are delighted that we are the exclusive operator of the Tax Refund system.

 

Explore the opportunity to know more about Tax Refund policy and services by clicking here:

 

Local Rules

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